Long-Term Care Insurance Claim Denial Lawyer

If your long-term care benefits were denied, delayed, or limited, you may have the right to challenge the decision under ERISA.

When Long-Term Care Benefits Are Denied or Delayed

A denied long-term care claim can create immediate financial pressure as care costs continue to add up. Many families rely on employer-sponsored long-term care coverage to help pay for home care, assisted living, or nursing facility services—only to face delays or denials when benefits are needed most.


Davis Olszeski Law represents individuals and families dealing with denied long-term care insurance claims under ERISA. Clients in St. Louis and surrounding areas often seek guidance when coverage decisions do not match the care needs outlined by providers.


What to Do After a Long-Term Care Claim Denial

Taking the right steps early can help move the claim forward and protect your options.

Review the Denial Letter

The denial explains why benefits were not approved and what criteria were not met.

Calendar the Appeal Deadline

ERISA-governed long-term care claims often have strict timelines for filing an appeal.

Request Plan Documents and Claim File

These materials show how the decision was made and what standards apply.

Gather Medical and Care Documentation

Care plans, physician statements, and facility records help support the need for benefits.

Prepare a Complete Appeal Submission

The appeal should directly address the denial and include all relevant supporting materials.


Types of Long-Term Care Services Affected by Denials

Long-term care insurance claims often involve different types of care settings, each with specific eligibility requirements under the plan.


  • Home Care Services
    Coverage for in-home assistance may depend on documented care needs and provider qualifications.



  • Assisted Living Facilities
    Plans may require specific levels of assistance or medical need to qualify for benefits.


  • Nursing Facility Care
    Coverage may depend on clinical criteria and documented limitations in daily activities.


Understanding how your plan defines eligibility for each care setting can help guide the appeal.


Does ERISA Apply to Long-Term Care Insurance?

Some long-term care policies offered through employers are governed by ERISA. When ERISA applies, it sets the rules for how claims are reviewed and how appeals must be handled.


If your policy is employer-sponsored:


  • The claim must go through the plan’s appeal process
  • The documentation submitted becomes critical
  • The process follows defined procedures and timelines


Understanding whether ERISA applies helps ensure your appeal follows the correct path.



What Insurers Look for in Long-Term Care Claims

Insurance companies evaluate long-term care claims based on plan definitions and supporting documentation. Common focus areas include:


  • Whether care meets the plan’s eligibility criteria
  • Whether medical documentation supports the level of care requested
  • Whether the provider and setting qualify under the policy
  • Whether functional limitations are clearly documented


An appeal that addresses these points can help ensure a complete review of the claim.


Build Your Appeal With the Right Documentation

A strong long-term care appeal is based on clear and complete documentation. This may include:


  • Care plans and provider records
  • Physician certifications and evaluations
  • Facility or home care documentation
  • Plan documents and coverage terms
  • Denial letters and insurer communications


Organizing these materials helps ensure the claim is reviewed based on a complete record.

Serving Clients in St. Louis and Across the Region

Davis Olszeski Law represents individuals and families dealing with denied long-term care insurance claims throughout the St. Louis area, including St. Louis County and St. Charles County. The firm also works with clients across Missouri and Illinois and can coordinate consultations by phone or video when needed.


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Talk With a Long-Term Care Insurance Lawyer

If your long-term care insurance claim was denied or delayed, you may still have options under ERISA. Acting early can help you prepare a complete appeal and protect your ability to move forward.



Davis Olszeski Law focuses on ERISA benefit denials, including long-term care insurance claims. A consultation can help clarify your next step and what documentation may be needed.